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Our terms and conditions
Maison techneb (hereinafter referred to as "techneb.com, formerly techneb shop") is published by SARL Maxitia whose Registered Office is at MBE319, 46 avenue André Vasseur, 31200 Toulouse - France, identified under number 808 536 338 00029 (hereinafter 'the Maxitia company "). All orders placed on the site are subject to these terms and conditions. Maxitia the Company reserves the right to change or modify at any time, the version of the terms and conditions applicable to any transaction being the one appearing online on the site www.techneb.com at the time of order.
The customer acknowledges, at the time of placing an Order of these terms of sale and expressly accept them without reservation. These terms and conditions govern the contractual relationship between the Maxitia company and client, both parties accepting them without reservation.
Definitions:
The words or phrases below shall have as part of this the following meanings:
- Internet Shop: https://techneb.com means the website on which the Products are presented and sold to clients.
- Control: designate the sales contract between the company and the customer Maxitia the Internet shop https://techneb.com
- Product: means information pertaining to a product provided by the company Maxitia at the time said product in internet shop.
- Products: refers to all goods and services sold by the company Maxitia the Internet Boutique.
- Service: means the sale of products by customers Maxitia company's Internet Boutique.
- Transaction: means all operations, security obligations, authorizations and agreements inherent to payment of the price of the Products ordered.
I Customer
The Customer declares to be a person aged at least 18 years of age and have the legal capacity or holds parental permission allowing him to place an order on the website. When recording the Customer's personal data in the "My Account", it must ensure the accuracy and completeness of the mandatory data it provides. In case of error in the address of the recipient, the Maxitia Company shall not be liable for failure to deliver the product. Maxitia the Company reserves the right to cancel any order should the IP address of the customer be located in a country different from the billing address and / or delivery.
II Products and availabilities
The products offered for sale are those described on the Site. The Maxitia Company takes great care in the presentation and description of its products to best meet customer information. However, it is possible that not may contain minor errors on the Site, the client acknowledges and accepts. In any case, in the event of non-compliance of the product delivered with its description on the Site, the Customer may either exercise his right of withdrawal or implement the guarantee of conformity of the Maxitia Company that will, where appropriate, either exchange or refund the price (in whole or part) may be charged.
Product specifications are those provided by the manufacturer. In the event of a reference error, characteristic, color, photography, Maxitia The company can not be held responsible. Descriptions (Photos, descriptions and characteristics) illustrating the products are presented for information purposes only. And on error description, Maxitia The company can not be held responsible.
Maxitia The Company reserves the right at any time to add, delete or modify products in its catalog. The customer's order will be honored to the limits available stock or subject to orders awaiting delivery of our suppliers.
In the case of an order consisting of a single article, a temporary unavailability of this article means sending an e-mail notifying the customer of the out of stock. In case the replenishment period is more than 3 days, Maxitia The company reserves the right to cancel and refund the entire order.
In the case of an order consists of multiple items, unavailability of one of the items ordered will result in sending an email notifying the customer of this out of stock. The company Maxitia then reserves the right to cancel a portion of the order and to reimburse the total value of the missing product.
In the case of an order consisting of several articles, some are deferred availability (custom products), the entire order will be delivered when all products are available. If a customer wishes to receive certain products before others; he is advised to make several separate commands.
III The Command
Taking orders on the Site is subject to the procedure established by the Company Maxitia materialized by a succession of steps that the client must follow to complete their purchase. The customer will have the opportunity, before confirming the order, to verify the details thereof and the total price and to correct any errors, before confirming it to express its acceptance. Any order confirmed by the Customer is the sales contract and acceptance of all the provisions herein.
The Company Maxitia refuse any order from a customer with whom there is a dispute or incident relating to the payment of a previous order or who violate the provisions hereof.
In this case, the Maxitia Company will inform the Customer by email. Otherwise the client to proceed with the Maxitia Company to correct the error or contrary to these general conditions of sale, Maxitia Company reserves the right not to process the order.
A confirmation email summarizing the order (products, prices, availability, quantity ...) will be sent to the customer by Maxitia Company. To this end, the customer formally accepts the use of email for confirmation by the Company Maxitia content of the order. In any event, invoices are submitted electronically, at the latest, upon delivery.
The automatic registration systems are considered as proof of the nature, content and date of the Order.
The sale will be concluded only after the dispatch of the order confirmation.
Information specified by the customer when entering information inherent in its Order commit it.
The Maxitia company can not be held responsible for errors made by the customer in the language of the recipient of the Order (delivery address, billing address, in particular) and delays in delivery or failure to deliver the Products as these errors could result.
IV Price and Payment
1. Pricing
Product prices are indicated in euros, all taxes included, excluding postage.
The total price of the order (taxes and shipping included) is indicated in the basket.
Maxitia the Company reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of registration of the order, subject to availability.
2. Method of payment
Products are payable on the day of the order.
Purchasing Payment is either by:
- Credit card
The Client accesses a dedicated space provided by a bank, which ensures the security and recording of the payment order. In this regard, the Customer expressly acknowledges that the disclosure of his credit card number to Maxitia Company is authorization to debit his account up of products ordered.
- Bank check
In case of payment by bank check, the check must be issued by a bank domiciled in France.
The cashing of the check is performed upon receipt of it to the following address: Maxitia, MBE319, 46 avenue André Vasseur, 31200 Toulouse - France.
3. The data recorded and stored by the Company Maxitia constitute proof of the order and of all transactions. The data recorded by the payment system constitutes proof of financial transactions.
V - Delivery - Transfer of risks and responsibilities
The transport of your parcel
Delivery is made to the delivery address indicated by the customer, it being specified that this must be the residence address of the customer or any other natural person of his choice.
The sending of the order of the customer can be sent possibly in several parcels.
Delivery can not be made to hotels, campsites or post office boxes.
In order for these deadlines to be respected, the customer must ensure that he has provided accurate and complete information regarding the delivery address (such as, in particular: street number, building number, staircase number, access code , names and / or intercom numbers, etc.).
The times indicated correspond to the average processing and delivery times.
The Maxitia Company can not be held responsible for the consequences due to a delay in delivery not being made by it.
DO NOT SIGN THE DELIVERY FORM AND THE GOOD TRANSPORT BEFORE CHECKING THE STATE OF THE MARCHANIZE AND SPECIFICALLY NOTE YOUR RESERVATIONS.
Upon receipt of the package, it is imperative to control the goods and the customer will note its reservations on the delivery note and the transport voucher. If he finds any damage or anomaly, he will refuse the goods by clearly and precisely explaining the nature of the degradation of the goods purchased. (Example: refusal of the package: scratch, crack, twisted, broken product received)
Attention: the mention "subject to unpacking" that the customer can mention on the delivery note or the transport voucher has no legal value to assert his rights in case of degradation of the goods.
In addition, no recourse is possible if the customer has not made reservations on the delivery note and the transport voucher in the presence of the deliveryman.
If the delivery person does not want to give the customer time to check the goods, he must clearly specify this on the delivery note and the transport slip. He must inform the Maxitia Society immediately by email.
If after unpacking the goods and the customer finds any damage or anomaly and the driver does not want to take the package, the customer must mention it clearly on the delivery note and the transport voucher. He must inform the Maxitia Company immediately by email with the sending of photos showing the damage or anomalies.
Caution: The reservations must be clearly described. Example: plate of the striped table, base of the luminaire chipped ... Otherwise, the customer has no recourse. Never write: cardboard intact or in good condition, goods broken or damaged because these terms are generic.
When the customer or any other person authorized by the customer has signed the delivery note and the transport slip, the ordered product belongs to him. The Maxitia Company and the carrier are not responsible for any damage or anomalies suffered during the delivery if they have not been written on the delivery note and the transport slip. It is important to inform the authorized person of the procedure to be followed.
The customer must immediately inform the Maxitia Company by email of any problems found in order to resolve the situation as quickly as possible. Otherwise, the Maxitia Company will not be able to process the file.
Packages can be kept for up to 14 days by the carrier. If no appointment has been made during this period of time, the order is then returned to the Maxitia Company. The cost of return and the second delivery will be billed to the customer.
The Maxitia Company customer service and the carrier will restart the customer several times before the return of the order.
The kit furniture is assembled by the customer. Delivery men are not allowed to assemble the furniture.
Any delays in delivery attributable to the carrier or Maxitia Company do not give the customer the right to claim damages.
In the event of an error in the customer's order, the cost of transporting the goods back to the Maxitia company, as well as the costs of returning the product actually desired by the customer to his place of delivery, are the responsibility of the customer.
Storage conditions: The customer agrees to store the products in good storage conditions (with particular reference to product labels) and security to prevent any theft, loss, damage or damage to third parties, being reminded that the customer assumes the risks of the goods from the delivery as defined above.
Maxitia can not be held liable for damages of any kind, whether tangible or intangible, which could result from a malfunction or misuse of the Products marketed.
The responsibility of the company Maxitia will, in any case, be limited to the amount of the order and can not be blamed for simple errors or omissions that may have persisted despite all the precautions taken in the presentation of the products.
In case of difficulties in the application of this contract, the customer and the company Maxitia reserve the possibility, before any legal action, to seek an amicable solution.
Any order placed on our site and delivered outside France may be subject to taxes and customs duties that are imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of an item are the responsibility of the customer and are his responsibility. SARL Maxitia is not required to verify and inform the customer of customs duties and applicable taxes. To know them, we advise the customer to inform the competent authorities of his country.
V-1 Different types of delivery
Free Delivery:
This is a delivery at home or relay point, in no door, by a delivery person depending on the day of your choice to program on the carrier's website.
Comfort delivery:
This is a home delivery made by the carrier Guisnel. The delivery will be made by two deliverymen, in the room of choice of the customer with unpacking of the goods and recovery of the packings.
Warning :
The Maxitia Company recommends that its customers read the dimensions of the packages to check the accessibility of the part. All this information is mentioned on the product sheets.
Delivery men do not deliver beyond the 4th floor without a lift.
VI-Right of withdrawal / returns
Conditions of return on which depends the refund of the object:
- The customer has a right of withdrawal, it can exercise without reason, within 14 days from the delivery of the order
- 100% brand new condition in its original packaging with all parts, accessories, instructions and additional documentation accompanied by the order number
- Product not assembled and showing no mounting traces
- Return costs onto to the customer
- It is up to the customer to return the object by the means of transport of his choice. It is advisable to insure the goods with the carrier in case of damage or loss.
Upon receipt of the object, we will proceed to an exemen and a verification before the refund.
SARL Maxitia declines any responsibility in case of breakage or loss of the returned package. The return address of the item will be provided at the time of the return request.
Maxitia the Company will refund to the Customer any amounts already paid, less any shipping costs under the conditions referred to in Article V previous and next VII.
To exercise the right of withdrawal, the customer must notify his decision to withdraw from this contract by means of a declaration by email to the following email address: contact@techneb.com
For the withdrawal period to be respected, it is sufficient that the customer transmits his request relating to the exercise of the right of withdrawal before the expiry of the withdrawal period, ie 14 days.
VII - Refund
Refunds products in the cases referred to in Article II and VI will be made by the Company Maxitia within a maximum period of 14 days after the receipt by it of the said products. Reimbursement will be made according to the same method of payment chosen by the customer at the time of order or by delivery of a voucher.
VIII Applicable Law
Any order implies full acceptance by the customer to the Terms and Conditions. These terms and conditions are governed by French law. In case of dispute, the French courts of the city of Toulouse, will be competent.
In case of difficulties or complaints on the occasion of an order, the customer may contact the Customer Service to find an amicable solution.
In all cases Maxitia The company will not be held responsible for non-compliance with regulations and laws in force in the receiving country.
Responsibility for Maxitia The company is systematically limited to the value of the Products held liable at the date of sale, and with no possibility of appeal to the brand or company producing the product.
In any event, the client receives the legal guarantee of eviction and hidden defects provided for 1625 and following of the Civil Code.
IX - Guarantees
All products sold by Maxitia society benefits from guarantees from suppliers and the guarantee against hidden defects under the following conditions:
With regard to the Maxitia society the implied warranty is limited to the repair shop or replacing the product to the exclusion of any compensation for loss of use, consequential, indirect, operating losses or any damage whatsoever.
In any case, the guarantee becomes effective upon delivery of the products. The repair or replacement of products not be required after a review of the documents in question will have demonstrated the absence of cause of warranty exclusion. Are, among others, considered as cause for exclusion of warranty, assembly or installation not in accordance with the supplier's requirements or the rules of the art, abnormal use or not for intended purpose of the product. Excluded from the warranty defects from normal wear and changes in the appearance or color of the product inherent to the nature of the material.
X - Data Protection
The information collected by the Maxitia Company during an order from the customer is necessary for the management of the transaction and for this purpose may be communicated in whole or in part to the providers of Maxitia Company involved in the execution of the order . The customer is informed that this same personal data may also be collected by an organization in charge of the analysis of orders and the fight against fraud credit card.
In accordance with the Data-processing law and Freedoms n ° 78-17 of January 6th, 1978, the customer has a right of access, rectification, opposition, suppression and portability to the data concerning him by sending a mail to the Address: SARL MAXITIA, MBE319, 46 avenue André Vasseur, 31200 Toulouse.
Through the site www.techneb.com, the customer may receive commercial offers from other organizations or companies, or be informed of offers from www.techneb.com. If the customer does not wish to receive these proposals, he can inform Maxitia by mail to: SARL MAXITIA, MBE319, 46 avenue André Vasseur, 31200 Toulouse or by email at: contact@techneb.com.
XI - Intellectual Property
The content of the site; images, descriptions, text, graphics elements and their formatting are the exclusive property of the company Maxitia except for trademarks, logos or content to other partner companies or authors.Any reproduction, distribution, modification, retransmission or publication of these elements is strictly prohibited.